Dialogue with Stakeholders

In our everyday activities as well, the Nikon Group works to carry out bi-directional communication with our stakeholders through various methods and opportunities. Through communication, we strengthen relationships of trust by reflecting the expectations of our stakeholders in our business and CSR activities.

Communication with Major Nikon Group Stakeholders

Stakeholders	Communication methods
Customers	Call center and service counter (For details on the "cycle to incorporate customer opinions" at Imaging Company, see the figure below.) Responses to customers by the departments in charge of sales and services Sharing information via our website and other methods Exhibitions, events, etc.
Shareholders	General shareholders' meetings News releases and public announcements via mass media and other methods Publishing various types of printed material including fact books, annual reports, and interim/yearly reports Sharing information via our website and other methods Financial Results briefings Socially responsible investment, etc.
Employees	Sharing information via the in-house magazine, the intranet, and other methods Labor and management conferences, conferences with employee-elected representatives Reporting/consulting system Monitoring of Group companies and employee awareness surveys CSR Report employee surveys, etc.
Business partners	Dialogues through everyday business activities Interviews and feedback when visiting procurement partners Briefings and questionnaire surveys for procurement partners Confirming the construction of environmental management systems (surveys/audits), etc.
Society	Participation in local events Cooperation with NGOs and NPOs, such as social contribution activities Participation in economic and industry organizations Consultations with government offices, etc.

"Cycle to incorporate customer opinions" at Imaging Company

Relative Information

Stakeholders Evaluation

Shows evaluations by our outside stakeholders.